Terms and Conditions

Terms and Conditions

Last Updated:  6/9/2025

Welcome to Three Rivers Epoxy Studio.

These Terms and Conditions ("Terms") govern your access to and use of our website www.threeriversepoxystudio.com ("Site"), including any purchases made through our Site. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.

Our products include handcrafted wood and epoxy charcuterie boards. Due to the natural materials and custom work involved, each item is unique and may vary in color, grain, and resin patterns.

• Custom items are made to order and are non-refundable unless defective or damaged upon arrival.
• We reserve the right to refuse custom work that includes offensive or inappropriate content.

• All products are subject to availability.
• We reserve the right to discontinue any product at any time.

• Prices are listed in [USD] and are subject to change without notice.
• We accept payments through secure third-party payment processors. By submitting your payment information, you authorize us to charge the applicable amount.

• We ship within the United States (and optionally other regions).
• Processing times vary: ready-to-ship items typically ship within [3–5] business days; custom orders may take [1–3 weeks].
• Shipping fees and delivery times will be calculated at checkout.
• We are not responsible for delays caused by carriers or customs (for international orders).

• Returns accepted within 14 days of delivery.
• Items must be unused and in original packaging.
• Buyer is responsible for return shipping unless item is defective.

• Custom and personalized items are non-refundable unless damaged or defective upon arrival.
• If your order arrives damaged, contact us within 48 hours with photos.

Please see our full Return Policy [link to policy] for details.

All content on this Site—including text, images, product designs, logos, and branding—is the property of Three Rivers Epoxy Studio and protected by copyright and trademark laws. You may not copy, reproduce, or use any content without our written permission.

We are not liable for any indirect, incidental, or consequential damages resulting from your use of our products or website. Products are intended for decorative and food presentation purposes only and should be properly maintained and cleaned.

Your use of the Site is also governed by our Privacy Policy. We are committed to protecting your information and never sell or share your data without your consent.

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated date. Continued use of the Site means you accept the revised Terms.

Three Rivers Epoxy Studio
Email: daryl@threeriversepoxystudio.com
Phone: 724-252-4448
Pittsburgh, PA

While we strive to provide accurate, up-to-date information on our website, we do not guarantee that all content is error-free, complete, or current. Product descriptions, prices, and availability are subject to change without notice.

We do not warrant that the Site will be uninterrupted, secure, or free